"Der Tausch von digitalen Lösungen (Services, Fähigkeiten) ist der Handel des 21. Jahrhunderts; Plattformen sind die Boote der Eroberer"; Markus Warg, CIO.de

AWARENESS & AWARDS

Die Arbeiten des IfSD und seiner Netzwerkpartner werden in einer Vielzahl von Studien und Publikationen zitiert, nachfolgend einige Beispiele:

Digital Strategies: A Systematic Literature Review

Ahmad, Alaa, Alshurideh, Muhammad Turki, Al Kurdi, Barween H, & Alzoubi, Haitham M. (2021). Digital Strategies: A Systematic Literature Review. Paper presented at the The International Conference on Artificial Intelligence and Computer Vision.

Understanding digital transformation: A review and a research agenda

Vial, Gregory. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118-144.

Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung

Strobel, Gero, Paukstadt, Ute, Becker, Jörg, & Eicker, Stefan. (2019). Von smarten Produkten zu smarten Dienstleistungen und deren Auswirkung auf die Wertschöpfung. HMD Praxis der Wirtschaftsinformatik, 56(3), 494-513.

A Conceptual Model for Assistant Platforms

Schmidt, Rainer, Alt, Rainer, & Zimmermann, Alfed. (2021). A Conceptual Model for Assistant Platforms. Paper presented at the Proceedings of the 54th Hawaii International Conference on System Sciences.

Tools for Digital Business Transformation

Niemann, Jörg, & Pisla, Adrian. (2021). Tools for the Digital Business Transformation. In Life-Cycle Management of Machines and Mechanisms (pp. 147-196): Springer.

Application of customisation and personalisation in digital solutions of the non-life insurance market:
a case study of Lithuanian, Latvian and Estonian e-sales platforms

Baranauskas, Gedas. (2020). Application of customization and personalization in digital solutions of Non-Life Insurance Market: A case study of Lithuanian, Latvian and Estonian E-Sales Platforms. Paper presented at the 31st EBES International Conference, Warsaw, Poland, April.

AWARDS

Best Paper Award - AHFE HSSE 2024

Award of the AHFE International Conference; Conference Track Human Side of Service Engineering (HSSE), 2024

https://service-science.info/archives/6678

First Place AHFE HSSE Best Paper Award, for: From Generative Al to Generative Organizations: A Service Lens on Organizational Learning and Development. MarkusWarg, Institut für Service Design, Hamburg, UAS Wedel, Germany; Eric Schott, Technical University of Berlin, Campana & Schott, Frankfurt, Germany; Markus Frosch; Projekt3T, Frankfurt, Germany.

Honorable Mention Paper Award - International Society of Service Innovation Professionals (ISSIP), issip.org, 2022

Award of the International Society of Service Innovation Professionals (ISSIP).

Paper: Fostering Actor Engagement Through Human Centered Service Design (HSD): Lessons Learned from the Cross Domain Examples of Service Dominant Architecture